Testimonials
Don,
On Saturday 4/11/09 we picked up our second camper bought from your company. I just wanted to let you know that we had a great experience from everyone there. It started with Gloria who set us up with Debbie LaJoy they were both great. From there Jessica did good by us she did a great job. Even the girl at the front desk on Saturday to the girl that drove us over for our 5th wheel at the service department was great.
BUT Bruce our demo guy went over and above for us. We had a complication with our brake lights he worked and worked with us to try and fix the problem which we found out later that it held him up from finishing his work. The way we found out was we went back at about 7:45 Saturday evening and he was still working on a trailer. You have some remarkable people working for you Ray and I just felt you should hear about the good experiences people have because we are sure you hear about the bad ones. Please pass this on to all of your people involved.
Thank You,
Val and Ray Manley
Dear Don,
I would like to take the time to express to you that an employee of yours, Doug Cady, went out of his way in keeping me abreast of Campers/pop-ups. When it finally came in, Doug delivered the unit and helped set it up. My granddaughter was thrilled that she got to play in it. I am requesting some of Doug's cards so I can give him referrals to the Pioneer customers that call me. I am fully confident sending them Doug's way.
Sincerely,
Michael F. Smith
Dear Mark,
We would just like to write a little note to thank the people who "demo"ed our trailer on Thursday. Even though this is our second trailer, there were lots of things we learned. All the men who helped explain different things about the camper were really helpful, and actually went beyond what was expected. We were very impressed with the professionalism of the service workers. They made sure we were completely satisfied, from arranging to have the carpets cleaned the next day at our home, to replacing the front panels of our refrigerator with "custom made" white panels. We will highly recommend your company to our friends and would like for you to share our thanks with the service men who took care of us that day.
Thanks again,
Sherri and Dave Harriman
Dear Mark and Family,
We want to thank you for the kindness you have shown us. We love our new RV Motorhome and plan to use it for many happy years. Your helping in purchasing it was very valuable to us. Our first big trip took us to Georgia and the Great Smokies Mountains. The view was wonderful. From there we stopped in Tenn. where we went to Dollywood for two days and stayed in a great campsite just outside the gate. Yesterday we received your cookies. This was such a nice touch for you to do and a wonderful surprise. Thanks again.
Hank and Pat Mangles